Customer Support
Context Help
If you feel lost inside our Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A pop-up window will open. It offers in-depth information about all the operations that you can perform on the given page. Each pop-up window shows up on the same page so that you can quickly get back to your work.
Video Tutorials
We have a vast array of instructional videos describing how to work with our Control Panel. They're created for those of you who would like to see how things are being done instead of just reading articles. In this way, everyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step tutorial videos.
F.A.Q.
If you can't find the answer you are looking for, examine our comprehensive FAQ section, which covers questions asked by actual customers and provides practical solutions. We regulary "revamp" our Frequently Asked Questions database with new Q&A's so as to encompass all the innovations and new additions to our platform.
Ticketing System
If you still can't discover the answer you are looking for in the FAQ section either, you can contact our great team of support engineers available 24/7/365 and ready to assist you with any issue. Each support ticket you open will be responded to in less than 60 minutes (the average response time being about twenty mins), so you will never have to wait a long time to get an answer to your question.